01Who we are
Swordline is provided by IntentDigital Technology (Hong Kong) Limited (“we”). This policy describes data handling in the current iOS version and how we handle information you choose to send to support.
02Game data stays on your device
Swordline does not require a game account. Progress, preferences, resource balances and transaction/product identifiers used to prevent duplicate delivery are stored locally. The game does not upload these saves to our servers, and we do not provide cross-device cloud save synchronization. Local processing is distinct from information collected on our servers.
03In-app purchases and Apple
Payments are processed through Apple’s App Store in-app purchase system. We do not receive your card number, payment account password or full payment details. The game uses StoreKit to verify transactions and keeps necessary product and transaction identifiers locally to deliver content, prevent duplicate delivery and restore eligible purchases. Receipts and signed transaction verification payloads are not written to game saves. Apple handles account, payment and transaction data under its own policies.
Apple App Store & Privacy04Information you send to support
If you email us, we receive your email address, message and any device information, screenshots or order details you choose to include. We use this information to reply, investigate and resolve your support request. Provide only necessary information and hide unrelated personal details in screenshots or receipts. Email service providers process messages for delivery and storage.
05Advertising, tracking and sharing
The current game does not integrate third-party advertising or behavioral analytics SDKs, perform cross-app advertising tracking, or sell or rent personal information. Apart from Apple purchase services and email support you choose to use, it does not share game data for advertising or analytics. We may disclose support records we hold when necessary to comply with applicable law or valid legal requests.
06Retention, deletion and security
You can reset gameplay progress in the game. Reset preserves processed transaction identifiers to prevent duplicate delivery. Deleting the app normally removes its local data from that device; system backups and Apple transaction records are handled under the relevant platform settings and policies. Support messages are retained only for resolving requests, necessary follow-up and applicable legal retention periods, then deleted or de-identified. You may email us to request access, correction or deletion of support information; reasonable identity verification may be required. We take reasonable steps to protect information we hold, but no storage or transmission method is completely secure.
07This support website
Statements about the game having no analytics SDK apply to the game itself. This website uses Google Analytics to measure visits, which may process browser, device, page interaction and cookie information. Hosting services may process IP addresses and request logs to operate and protect the site. Language preferences may be stored in a cookie. See the website privacy policy for details.
Website privacy policy08Children’s privacy
We do not actively request children’s names, contact details or other personal information through the game. If you are a parent or guardian and believe a child has sent personal information to support, contact us for help deleting it. Parents can manage in-app purchasing through Apple’s purchase restrictions and parental controls.
09Policy updates and contact
If game features or data practices change, we will update this page and the date above. We will provide additional notice or obtain necessary consent where applicable law requires it. For questions about this policy or your information, contact us at the email address below.
Still need a hand?
Contact us about this policy or to request access, correction or deletion of information you sent to support.
info@intentdigital.net